Data protection

Processing of personal data

As a service provider, we work closely with our clients, who act as data controllers. We wish to clarify that we never access our clients' personal data, and we do not act as a processor for their collection or processing. Our primary mission is to provide our clients with optimal technical solutions and to offer professional expertise in the areas of system architecture, automation, and security.

Implementation of a secure working method

In our commitment to adhere to the GDPR obligations and principles regarding data security and confidentiality, we have established a secure working method that allows us to fulfill our obligations without compromising or accessing our clients' sensitive data.

All our architectural and technical solutions are designed and deployed by the client, thereby providing complete autonomy in managing and controlling their infrastructure and minimizing potential risks of mishandling or leakage of sensitive data.

Data confidentiality and security

OpsVox places paramount importance on the confidentiality and security of its clients' data. Appropriate technical and organizational measures are therefore implemented to protect personal data against unauthorized access, disclosure, alteration, or destruction. Our team strictly adheres to confidentiality clauses and complies with the most rigorous security standards to ensure data protection.

Clients responsibilities

Our clients, as data controllers, are required to comply with the legal standards for processing personal data, particularly those set forth by the GDPR. We encourage our clients to adopt internal security policies and appropriate measures to ensure the protection of their users' data.

Data transfers

In the context of our services, we may need to transfer personal data to third parties located in other countries. In such cases, we commit to taking all necessary measures to ensure an adequate level of protection for this data, in accordance with the provisions of the GDPR.

Updates to the privacy policy

Our privacy policy may be updated occasionally due to changes in our data processing practices. We encourage you to regularly review this policy to stay informed of any potential updates.