Data Protection

Processing of Personal Data

As a service provider, we work closely with our clients, who act as data controllers. We want to clarify that we never access the personal data of our clients, and we do not act as processors for their collection or processing. Our main mission is to provide our clients with optimal technical solutions and to offer professional expertise in the areas of system architecture, automation, and security.

Implementation of a Secure Working Method

In our commitment to comply with the obligations and principles of the GDPR concerning the security and confidentiality of data, we have established a secure working method that allows us to fulfill our obligations without compromising or accessing our clients' sensitive data.

All our architectural and technical solutions are designed and deployed by the client, thus providing complete autonomy for the management and control of their infrastructure, and minimizing potential risks of mishandling or data breaches.

Data Confidentiality and Security

OpsVox attaches great importance to the confidentiality and security of its clients' data. Therefore, appropriate technical and organizational measures are implemented to protect personal data against unauthorized access, disclosure, alteration, or accidental destruction. Our team scrupulously adheres to confidentiality clauses and conforms to the highest security standards to ensure data protection.

Client Responsibilities

Our clients, as data controllers, are required to comply with the legal standards for processing personal data, including those set forth by the GDPR. We encourage our clients to adopt internal security policies and appropriate measures to ensure the protection of their users' data.

Data Transfers

In the course of our services, it may be necessary for us to transfer personal data to third parties located in other countries. In such cases, we are committed to taking all necessary measures to ensure an adequate level of protection for this data, in accordance with the provisions of the GDPR.

Updates to the Privacy Policy

Our privacy policy may be updated from time to time due to changes in our data processing practices. We encourage you to regularly review this policy to stay informed of any potential modifications.